This article explains what to do if your Bank Feed is connected but no accounts are visible:
Sometimes, Bank Feeds will be able to retrieve your bank, but not your bank accounts. This can be caused by a common timing issue or network delays.
The solution is to refresh your browser, as demonstrated below:
If this does not fix the issue after a few tries, please disconnect the Bank Feed and follow the process to connect it again.
Click 'Disconnect Bank Feed' then reconnect the Bank Feed by clicking ''Connect new Bank Feed":