To perform a manual disconnect and reconnect of a Bank Feed, follow the steps below.
Note: Unless advised to disconnect and reconnect Bank Feeds, contact Agrimaster Support before following these steps.
- Navigate to the Bank Feeds Section
File Manager>Bank Accounts>Bank Feeds - Determine which Bank Feeds need to be disconnected
Scroll down the Bank Feed's section and look for every bank that contains a red error message. - Disconnect Bank Feed
Click the button in red text that says "Disconnect Bank Feed"
This can be found at the top right of the bank container, not to be confused with the smaller black text disconnect buttons -
Reconnect the Banks again
Click the blue button that says 'Connect a New Bank Feed'If you are unfamiliar with this process, it is essential to be familiarised with it as Bank Feeds can disconnect frequently; you can do this by following the Bank Feeds setup articles: Enter Banking Credentials & Linking Bank Accounts.
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Refresh browser
- Still not working?
If Bank Feed's still don't work you may need to perform a manual fix
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