To perform a manual, disconnect and reconnect of a Bank Feed, follow the steps below.
Note: Unless advised disconnecting and reconnect Bank Feeds, contact Agrimaster Support before following these steps.
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Navigate to the Bank Feeds Section
File Manager>Bank Accounts>Bank Feeds
- Understand weather you are wanting to disconnect the mapping to remap or disconnect all the bank accounts for a specific Bank
- If You are wanting to remap a specific bank account you can disconnect mapping, choose the drop down and connect again
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Disconnect Bank Feed
If you are wanting to connect a new bank account from an existing bank or wanting to delete all the bank accounts from a specific bank. Choose 'disconnect bankfeed' and follow connect new bankfeed step to restart the process
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Reconnect the Banks again
Click the button that says 'Connect a New Bank Feed'
If you are unfamiliar with this process, it is essential to be familiarised with it as Bank Feeds can disconnect frequently; you can do this by following the Bank Feeds setup articles: Enter Banking Credentials & Linking Bank Accounts. -
Refresh browser
Please then click the refresh button
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Still not working?
If Bank Feed's still don't work you may need to perform a manual fix
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