Please Match The Requested Format Error Message

If you enter your banking credentials incorrectly, you may see a message appear that says 'Please match the requested format' after you click 'Submit Credentials':


This format is set by the bank and will be different for each bank. For example, in the above screenshot for Bankwest, you are asked to enter a Personal Access Number.

 For Commonwealth bank, you need to enter a Client Number:


For assistance with your banking credentials, please contact your bank.

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