This article will outline the common errors that can occur while importing timesheets into Wagemaster.
If the creation of an export file from Deputy was unsuccessful, a screen similar to the below will be displayed. The error message will outline which areas require addressing.
Department Codes
The most common error is when the code for the Export Code in the Department record is omitted.
To rectify this error, navigate to the relevant department in Deputy and change the Export Code to the name/number given to the corresponding Department Number in Wagemaster.
Leave Timesheets
Leave timesheets set to export from Deputy will be ignored in the export file. Wagemaster does not differentiate between leave timesheets and worked timesheets on import. For this reason, leave timesheets must be inputted into Wagemaster manually.
Common Errors During Importing Into Wagemaster
Incorrect Pay Period
If pay sheets from a different pay period are processed, an error message will be given as shown below.
When clicked Next, below screen will be displayed.
To rectify the error, follow the steps outlined in the section Importing To Wagemaster for setting the Pay Period.
Incorrect Department Number
If the Department Number in Wagemaster is not identical to the Export Code in Deputy, an error message similar to the below will be displayed when processing pay sheets.
On selection of next, a report will be displayed as shown below.
To rectify this error, navigate to the relevant department in Deputy and change the Export Code to the name/number given to the corresponding Department Number in Wagemaster.
Unable To Match Employee
If Wagemaster is unable to match the employee in the export file from Deputy, a message similar to the below will be displayed.
On selection of Next, a report similar to the below will be displayed.
To rectify this error check the employee details in Deputy and ensure they are identical to the employee details in Wagemaster.
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