If you receive payment or part payment for the wrong invoice or for the wrong amount, don’t
despair, it can be rectified.
- Go into Cashbook.
- Go into Transactions.
- Find the incorrect payment.
- Click on the incorrect payment.
- Click the Move Record X Back to Enhanced Invoicing.
- You will now see this message box.
- Click Yes if you wish the invoice to go back to Enhanced Invoicing and be ready to be paid again.
- If you click No, no changes will be made.