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Undoing A Payment On An Invoice

If you receive payment or Part Payment for the wrong invoice or for the wrong amount, don’t
despair this, it can be rectified.

  1. Go into Cashbook. 
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  2. Go into Transactions. 
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  3. Find the incorrect payment. 
  4. Click on the incorrect payment.
  5. Click the Move Record X Back to Enhanced Invoicing.
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  6. You will now see this message box.
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  7. Click No if you wish the invoice to go back to Enhanced Invoicing and be ready to be paid again.
  8. If you click Yes you will delete the payment and the invoice.

 

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