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Setup Emailing Payslips From Wagemaster

Emailing Payslips From Wagemaster: Overview: 

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Setup Emailing Payslips In Wagemaster: 

  1. From the menu bar in Wagemaster, click Setup.

  2. Click Preferences. 

  3. Click Configuration. 

  4. Click Email/Proxy.

  5. Complete the SMTP Server field. 
    • XXX.com.au. XXX is your provider name. In many cases, it is the name after the @ in your email address. For instance, if your email address is payroll@greatcompany.com.au, the SMTP server is mail.greatcompany.com.au.

  6. Complete the Port field.

  7. Complete the From Name/Email: Your name and email address.

  8. Complete the Reply Name/Email: Your name and email address.

  9. Click and select Use TLS/SSL. 

  10. Click on Advanced TLS Settings. 

  11. Select the appropriate TLS Version and TLS Connection Method for your internet provider.

  12. Click Ok. 
    • Please consult with your ISP, IT technician or network administrator for the details to add into these fields. There are multiple items that may affect your ability to email payslips in bulk.  They will need to check any firewalls or security settings that may be in place which may block your ability to utilise this function.
    • Examples on how to configure your email/proxy for popular Internet Providers, refer to the end of this article or Google your internet provider and type in - “Outgoing SMTP Server details for …….”

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  1. Now you add a payslip email message. 

  2. Click Preferences. 

  3. Click Pay Slips. 

  4. Change the payslip email message (only if not happy with the default one). The highlighted fields shown below can be altered by following the instructions from the note shown in the picture.  The data in each #field will update when a payslip is issued each time.

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  1. Optional Feature: Create a Payslip Password. The 2019 Software Release has new features in regard to this. To do so, click on Setup, Preferences, Configuration, Security and Reports tab.
    Change user password from none to your preference.

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  1. Now you need to setup your employee’s email address in their employee details card.
    Please Note: You will not need to do this step if you previously added the email address when creating the Employee in Wagemaster.  Hence steps 18 to 22 may not be required.

  2. From the menu bar in Wagemaster, click on Employee. 

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  3. From the General tab, click on Email/Internet.

  4. To add an email address, click on Add. 

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  5. Enter the email address and select the ‘Use this email address for Payslip delivery’ field, then click Ok.

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  6. Click on the Employment tab and then Pay Slip Options and check that 'Send to Employee’s Payslip email delivery address' is selected.

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Examples Of How to Configure Popular Internet Providers Email/Proxy: 

  1. Telstra (Bigpond): 
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  2. Google (Gmail):

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  3. For Gmail and other email hosts:
    There may be settings within the mailbox that block sign-in attempts at the domain or organisational unit level from some apps (Wagemaster) or devices that don't use modern security standards.

    Following this article may be useful in those instances: Google - Control Access to Less Secure Apps

  4. Microsoft (Hotmail/Live): 

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  5. Microsoft (Outlook): 

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Troubleshooting Ideas If Experiencing Emailing Payslips Issues: 

This may be due to:

  1. The mail server (creating blockages or not allowing ‘apps’ to email).
  2. ISP – not providing accurate details or assistance.
  3. Firewalls/Anti-Virus – creating blockages.

Should you encounter such issues, Mastergroup cannot assist any further.  Therefore, you need to escalate (raise a query) with your ISP, Network Admin or PC Technician.

If after ruling out spaces in email addresses and unrecognised characters or fonts here are some points that we try to convey to customers that are experiencing winsoc, socket errors, unable to relay, etc.

 

 

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