If you have forgotten your password for File Manager follow the instructions below. Please note, this is the same password you use for auto-updates.
- Once you are at the login screen, click the Forgot your password? option.
- Enter your user number and the email address that you have registered with.
An email will be sent to the registered address.
- Now check your emails, we will send an email to the registered address with a new password
- Re-open File Manager and log back in with the password we have emailed you.
- To change the temporary password we have issued you, follow the Change Password steps.