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Undo EFT or cheque transactions

Due to various reasons, a transaction may be processed incorrectly (eg with the incorrect date or amount). To correct this error, you may need to undo or reverse the processed transaction. This article will look at undoing EFT and cheque transactions. 

Undoing EFT transactions  

You can undo an EFT payment from the Transactions section to the EFT Acc/Pay Cheques section for correction by following the steps listed below: 

  1. At the Home Page, click Cash Book  
  2. Click Transactions 
  3. The Transactions window will display. Your payments will be listed in here with a reference in Batch in the form of EFT/[number] 
    • Click on one of the transactions in the batch you wish to return to the EFT area
    • Click the button Return Batch [number] to EFT Entry which will appear on the tool bar
  4. At the Edit Exported EFT Batch window, click Yes 
  5. At the Move EFT Batch window, click Yes 
  6. Back in the Electronic Funds Transfer, Accounts payable, Cheques screen, double click the transaction to bring it into edit mode so you can make the necessary changes
  7. Click the eft button  to re-export the payments to Internet Banking 

Undoing cheque transactions 

If you have entered the wrong date or wrong amount when paying a cheque, you can fix this by undoing the cheque transaction from the Transactions section to the EFT Acc/Pay Cheques section by following the steps listed below. 

  1. At the Home Page, click Cash Book  
  2. Click Transactions 
  3. Your payments will be listed in the Transactions window. Click on one of the transactions in the cheque batch you wish to return to the EFT Acc/Pay Cheques section area 
  4. Click the button Move Record [number] to EFT/Acc PAY Cheques which will appear on the tool bar 
  5. Click Yes to Move the record [number] to Chq/EFT/AccPay prompt 
  6. Click Yes to Access Chq/EFT/Acc Pay now? prompt to edit the payments 
  7. Back in the Electronic Funds Transfer, Accounts payable, Cheques screen, double click the transaction to bring it into edit mode so you can make the necessary changes 

Related articles

Accounts Payable in Agrimaster

Pay Creditors with EFT

Pay Creditors with Cheques

Use Filters in Creditor Control

 

 

 

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