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Unpaying An Enhanced Invoice Transaction From The Cashbook

If you receive payment or Part Payment for the wrong invoice or for the wrong amount, don’t despair, it can be rectified. 

  1. Go into CASHBOOK blobid0.png

  2. Go into TRANSACTIONS blobid1.png

  3. Find the INCORRECT PAYMENT

  4. Click on the INCORRECT PAYMENT 

  5. Click the MOVE RECORD X Back to Enhanced Invoicing blobid2.png button

  6. You will now see this message box
    blobid3.png

  7. Click YES if you wish the invoice to go back to enhanced invoicing and be ready to be paid again
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